Shipping Policy

How much are the delivery/shipping charges?

We provides FREE SHIPPING THROUGH-OUT INDIA on all items for order above Rs.1000 !! Orders below Rs.1000 will be charged 100 Rs. Products with above average weight (500gms) will have extra shipping charges which will be mentioned on product page, if applicable. If you require any assistance in understanding our Shipping policy please do not hesitate to call at 9818065315 or email us at info@ekam-ek.com

What is delivery timeline?
When will my products be delivered after i have placed my order?

We only sell the stuff which is available with us in warehouse. We maintain 100% inventory. What you see on the site catalog is stocked with us. Usually your order will be delivered within 2-7 days of being dispatched from our warehouse depending on the location. When order is dispatched, you’ll receive a confirmation mail with tracking details. We ship the order from our warehouse within 24-48 hours of placing the order and confirmation of payment mode selected.  


What is minimum order value?

There is no minimum order value.

How will the delivery be done?

We process all deliveries preferably through DTDC and any other service available in your area, we can also ship via Government Registered Book post or Speed post. If you need your parcel to be shipped by any other logistic company of your choice please reach out to us.


What about warranty and hidden costs (sales tax)?

There are no extra taxes, hidden costs or additional shipping charges. The price mentioned on the website is the final price. What you see is what you pay. Our prices are all inclusive. All taxes are included with the list prices.


Can I change my shipping address after I have placed an order?

If your order is still being processed, and has not been dispatched, you can contact us via email info@ekam-ek.comor phone 9818065315and modify your shipping address.

My question is still unanswered??

For special questions, just drop us a mail at info@ekam-ek.com or call 9818065315 and we will surely have an answer. 🙂

Refund Policy

  • If the product is damaged or the packaging is open, return the product without use.
  • Please make a package opening video. It is mandatory for exchange.
  • No product shall be returned after use.
  • If the product received is damaged or broken then it can be exchanged for the same within 5 working days.
  • We have a no-refund policy, once the bill has been generated you can exchange the product but you are not eligible for a refund.
  • In case of a quality issue, you can drop us a mail at info@ekam-ek.com within 24 hours of delivery.
  • Keep the bill in case you want to exchange your product.

Need help?

Contact us at info@ekam-ek.com for questions related to refunds and returns.